Thanks to frequent power failures caused by rain, power utility initiates consumer-friendly system, appeals to more people to register numbers to get SMSes
Regular -and sometimes arbitrary -power cuts R have been a decades-old issue for residents of Pune, especially around the time the monsoon begins. Now, taking cognisance of this frequent problem, the Maharashtra State Electricity Distribution Company Limited (MSEDCL) has decided to start a new system, in which the communication of restoration times after power failures as well as any other problems will be opened up via SMS to consumers. Since last month, the city has faced power cuts often across widespread areas. In fact, at Balewadi, around 500 residents were forced to stay in the dark for more than two days in July. Last Saturday, Kondhwa and Mundhwa, too, experienced similar troubles. Coupled with the rains, these electricity cuts are creating a severe inconvenience for hundreds and, according to MSEDCL officials, it is the heavy downpour that is causing the issue in several parts of the city.Now, the power utility will send information about power cuts and required repair time to consumers via SMS. Officials have appealed to the public to enroll their phone numbers with MSEDCL in a special app called `Karmachari Mitra’. It will take note of areas facing power cuts and send information to those locals in particular. At present, MSEDCL also sends electricity bills via SMS.
Till date, the company possesses the mobile numbers of around 7,39,669 consumers, out of the total 25 lakh served in the Pune circle (comprising Pune city, Pimpri-Chinchwad and rural areas of Pune district).MSEDCL has also distributed its e-mail ID and mobile number for more consumers to register with them.
Speaking to Mirror about the development, Ramrao Munde, chief engineer of the MSEDCL Pune zone, shared, “This year, due to the heavy rain, we are facing regular power failures in suburban areas.These parts of the city are developing and basic infrastructure is still emerging in many places. So, power cables get affected by the rain, leading to power cuts. Our new system will help provide all information regarding these developments, including repair durations, bill information, power cut schedules, and more. We are working on this project with some of the consumer mobile number data we already have. However, we appeal to all to register their numbers with us for updates. We have made arrangement with all electricity bill collection centres to take down consumers’ numbers.“
Source : Mirror